Returns & Exchanges
At TeakCo, we stand behind the craftsmanship of our premium teak furniture and offer a 30-day return window to ensure your complete satisfaction. If your new piece doesn't perfectly fit your home, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into our customer portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Teak
Carefully repackage the furniture in its original protective wrapping and box to prevent any scratches or damage during transit.
- 3.Schedule a Pickup
For large furniture items, our specialized logistics team will contact you to schedule a convenient white-glove pickup from your residence.
- 4.Inspection and Refund
Once our warehouse team verifies the item's condition, we will process your full refund or ship your replacement within 5 to 7 business days.
